CONTACT US
Technical Support
Scams, Spam, and Flagging
Suggestions/ Feedback
Personal Harrassment
Press & Media
Law enforcement/ Legal
Paid Apartment Posters:
Please note it may take 30 minutes or longer for new posts to appear. Seeing old version of post, or edits not reflected? Try refreshing. Paid housing posting fees and post lifespans.
Vehicle By Dealer Posters:
Please note it may take 30 minutes or longer for new posts to appear. Seeing old version of post, or edits not reflected? Try refreshing. For sale by dealer posting fees and post lifespans.
Vehicle By Owner Posters:
Please note it may take 30 minutes or longer for new posts to appear. Seeing old version of post, or edits not reflected? Try refreshing. For sale by owner posting fees and post lifespans. Please note it may take 30 minutes or longer for new posts to appear.
Gig Posters:
Please note it may take 30 minutes or longer for new posts to appear. Seeing old version of post, or edits not reflected? Try refreshing. Gig posting fees and post lifespans.
Service Posters:
Please note it may take 30 minutes or longer for new posts to appear. Seeing old version of post, or edits not reflected? Try refreshing. Service posting fees and post lifespans.
Credit Card, Invoices, Payments, and other Billing Inquiries:
Contact billing department (Please provide us with as much information as possible including keywords that might appear in the text of the post, city/state, category in which the post appears, and date/time)
Security:
1. I need help with being charged for a paid ad I didn’t purchase, a scam/fraudulent post or email, a hacked account/ I can’t log in/ phishing, an unknown ad posted under my account, my personal information in ad, malware/ virus/ trojan. Contact us
2. I found cross site scripting (XSS), cross site request forgery (CSRF), remote code execution (RCE) or other site bug. Send report
Paid Job Posters:
1. If you’re seeing old versions of posts, or edits not reflected, try refreshing.
2. How to edit your post or change the category.
3. Credit card, invoices, payments, other billing inquiries? Contact billing department.
4. Please note it may take 30 minutes or longer for new posts to appear.
5. Paid job listing fees and post lifespans.
6. If you’re not receiving emails from Plaitx, e.g. confirmation emails; Check for missing emails (common places), double check your spam or junk mail folder, and contact your email administrator, if all else fails.
Download or Delete My Data:
1. To delete account or download your data; Visit your profile, click on the about tab, and then the account tab. Scroll down to “profile deletion” or “export your community data” and follow the instructions.
2. To submit a request to download or delete your personal data Contact Us
Inquiries still remain?
Are there concerns that were not addressed here? We’re here to help.